Platform Architecture, Senior Director

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

The Opportunity

At Teladoc Health Inc, a Platform Architecture Sr Director is an enabler and communicator that interprets the needs of Product Management, documents those needs at a conceptual level, and partners with Product and Engineering to create appropriate solutions for the short, medium, and long-term evolution of complex systems in healthcare. In addition, a person in this role coordinates with Agile Release Train Engineers to enable critical path analysis and roadmap planning. Finally, it is the Architect's job to document common standards, platforms and communicate new solutions and emergent standards to all parties to ensure that the company "knows what it knows" and "learns what it needs to know next."

Architects at Teladoc Health are not high-level engineers who dictate solutions to others. This group is high IQ and high EQ. We are looking for professionals who are humble, collaborative, and offer their opinions on new designs last and only after collaborating and capturing the best of what engineering provides. You should live/breathe/think in box-and-line diagrams, constantly take notes, strive for cohesion, and be patient with your colleagues but intolerant of inconsistent or poorly communicated architectural depictions. 

Finally, a Teladoc Health architect lives the mantra, "Buy what accelerates you. Build what differentiates you." Therefore, we expect a mature build vs. buy approach to design and POC coordination that embraces these tenants and optimizes our capital and operational engineering resources.

Responsibilities

• Contributes to global architectural design and influences the technology and architecture strategy of the entire firm. Provides structure, training, mentorship, and oversight for all architecture.
• Oversees applied research or advanced development of new products, materials, or processes. Uses leading-edge and broad knowledge of other disciplines' principles, concepts, practices, and techniques to champion highly complex projects or programs involving multi-disciplinary team participation.
• Guides and develops strategy, direction, and activities necessary to complete major projects, requiring various technical skills that impact the business. Erroneous decisions or unsound recommendations could risk achieving critical organizational objectives and affect the organization's public image or value. You are recognized as a leader and an expert in the technical architecture arena, both nationally and typically internationally as well.
• Acts as an advisor to top management. Influences senior management to adopt a different point of view when appropriate and make decisions that impact business direction. Influences internal and external policymaking efforts, consistent with governing practices and regulations. Can sell and advocate for technology changes and assist in the storytelling of future road-mapping and planning. Provides direction, guidance, and mentoring across the business as appropriate. Demonstrates and affirms the company's cultural values in all interactions.

Candidate Profile

• Usually requires an advanced, proven technical achievement and 15+ years of related experience. This is an eminent level with demonstrated industry-leading experience.
• Design and develop the overall architecture for the organization's platforms, including technology selection and application architecture
• Provide technical leadership and guidance to development teams, ensuring alignment with the platform architecture and standards.
• Develop and maintain the platform roadmap and strategy, ensuring business goals and objectives are aligned.
• Collaborate with other architects and stakeholders to ensure the platform integrates effectively with other systems and technologies.
• Continuously evaluate emerging technologies and industry trends to identify opportunities for innovation and improvement within the platforms.
• Work with business stakeholders to identify opportunities for business process optimization, cost reduction, and performance improvement.
• Participate in the development and execution of the overall business strategy and support strategic planning efforts.
• Work with the product, business, and engineering teams to build an in-depth knowledge of Teladoc's business processes and technologies to help accelerate critical architectural decision-making.

The base salary range for this position is $180,000 - 220,000. In addition to a base salary, this position is eligible for a performance bonus, RSUs, and benefits (subject to eligibility requirements) listed here: 2023 Benefits Summary. Total compensation is based on several factors, including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.